Quick Answers

Your Questions, Answered

Find clear and concise answers to common questions about our merchant services and payment processing solutions.

What services do you offer?

We provide comprehensive merchant services tailored to your business needs, including:

  • Payment processing solutions (in-store, online, and mobile)
  • Point of Sale (POS) systems with integrated inventory management
  • Cash discount and dual pricing programs
  • E-commerce payment gateways
  • Integration with accounting and business management software
  • Merchant account setup and management
  • Business financing options
How can I get started?

Simply reach out to our Massachusetts-based team for a free consultation. We'll analyze your current processing statement, identify savings opportunities, and guide you through the onboarding process step by step. The transition is seamless with no interruption to your business operations.

What support do you provide?

Our team offers personalized support including:

  • 24/7 technical assistance
  • Dedicated account manager
  • Comprehensive staff training
  • Regular system updates and maintenance
  • Proactive monitoring to prevent processing issues
  • Industry-specific best practices guidance
How do I contact support?

You can contact our support team via email, phone, or our secure online portal for any assistance you need. Unlike many processors, you'll speak directly with knowledgeable experts who understand your business—not an overseas call center reading from scripts.

What makes your pricing different from other processors?

We offer transparent pricing with no hidden fees or surprise charges. Our statements clearly explain every charge, and we'll help you understand exactly what you're paying for. We offer both traditional and dual pricing options to fit your business model and can typically save merchants 20-30% compared to their current processor.

Do you require long-term contracts?

No. We believe in earning your business every month through exceptional service and competitive rates, not by locking you into lengthy contracts with early termination fees. Our services are month-to-month with no cancellation penalties.

How quickly can you set up my merchant account?

Most businesses can be approved and processing payments within 24-48 hours. Our streamlined application process eliminates unnecessary paperwork while still maintaining robust security protocols. Our team handles the technical setup to ensure a smooth transition.

Can you integrate with my existing business software?

Yes. We integrate seamlessly with popular platforms including QuickBooks, Shopify, WooCommerce, and many industry-specific management systems. Our integration experts will ensure your payment processing works perfectly with your existing business software.

What types of businesses do you work with?

We work with businesses of all sizes across various industries, including retail, restaurants, professional services, e-commerce, and more. Whether you're a small local shop or a growing multi-location business, we have solutions tailored to your specific needs.

How secure is your payment processing?

All our solutions are PCI-compliant and employ industry-leading encryption and tokenization technology. We continuously update our security protocols to protect against emerging threats and provide annual PCI compliance assistance to our merchants.

Get the support you need, when you need it

Our team is here to help with real-time sales training and onboarding assistance. Reach out to us for any questions or guidance.